Domestic Managed Services (DMS) is an offering that allows clients to maintain control of their strategic EDI infrastructure by keeping it in-house, but one in which clients are able to have REMEDI maintain the EDI infrastructure and EDI integrations as well as trading partner communication / coordination. The value to clients and reasons to look at Managed Services are many.
Domestic Managed Services are attractive to those looking to have flexible and nimble staff in difficult economic times, or in times of rapid organizational growth. Of course it provides benefits in terms of budget management and staff redundancy. Managed Services also provides opportunities for EDI departments in regard to being more efficient through the best practice utilization of EDI, your EDI tool, and further implementation of integration, collaboration, and automation solutions.
In our experience, Managed Services is a term that means different things to different people. Often defined widely and as varied as Outsourcing, Offshoring, Nearshoring, Homeshoring and CoSourcing, REMEDI's Domestic Managed Services has the service features as outlined below, and maintains advantages over the many terms and approaches listed above.
Below is a full comparison of REMEDI's Domestic Managed Services versus the typical EDI Offshoring/Outsourcing Model.
Domestic Managed Services are attractive to those looking to have flexible and nimble staff in difficult economic times, or in times of rapid organizational growth. Of course it provides benefits in terms of budget management and staff redundancy. Managed Services also provides opportunities for EDI departments in regard to being more efficient through the best practice utilization of EDI, your EDI tool, and further implementation of integration, collaboration, and automation solutions.
In our experience, Managed Services is a term that means different things to different people. Often defined widely and as varied as Outsourcing, Offshoring, Nearshoring, Homeshoring and CoSourcing, REMEDI's Domestic Managed Services has the service features as outlined below, and maintains advantages over the many terms and approaches listed above.
Below is a full comparison of REMEDI's Domestic Managed Services versus the typical EDI Offshoring/Outsourcing Model.
REMEDI DOMESTIC MANAGED SERVICES |
OFFSHORING OUTSOURCING MODEL |
| Affordable | Affordable |
| Remote / off-site | Remote / off-site |
| Resource increments - hourly | Resource increments - FTE |
| Security / confidentiality of proprietary information | ? |
| Local or domestic time zone service hours | ? |
| Client approval of resources | ? |
| Designated / consistent account personnel | ? |
| Resources experienced with client EDI tools | ? |
| Customer facing communication skills | ? |
| Resources with track record (references/backgrounded) | ? |
| Client references - REMEDI and resources | ? |
| Domestic business process best practice experience | ? |
| Partner integration and/or B2B infrastructure management | ? |
| All resources with 3+ years EDI experience | ? |
| Service delivery on client owned systems and EDI tools | ? |

