Remedi supports OpenText, BizManager, and TrustedLink environments with consulting, staff augmentation, and flexible managed services. Let us help you maintain critical integrations, bridge knowledge gaps, or plan practical modernization strategies.
BizManager users who are not aware should note this solution was rebranded and retooled in 2024 as OpenText Data Integrator. The rollout included capabilities such as:
Rebranding notwithstanding, users will find numerous BizManager references and resources online. For simplicity and clarity, we primarily use the term ‘BizManager’ on this page.
So what is BizManager and why do organizations still rely on it?
OpenText BizManager is an on-premises business-to-business (B2B) data gateway. More recent versions can be deployed in the cloud via public cloud services such as Azure or transitioned to the OpenText Private Cloud. Cloud-hosted BizManager instances can connect to existing local infrastructure via RESTful web services and APIs.
BizManager helps large organizations securely exchange digital documents with external suppliers, vendors, and trading partners using:
Manufacturers, distributors, logistics providers, and healthcare organizations that manage high-volume EDI/B2B integration environments continue to run their businesses on BizManager and related solutions. The decades of customized mappings, workflows, and trading partner connections found in their environments represent critical operational infrastructure.
Many of these organizations choose to evolve rather than replace the integration tools in their environments. When needed, they will engage Remedi for consulting expertise when experiencing errors that are creating chargebacks and other negative outcomes.
What Are BizLink, BizConnect, and BizMapper?
BizLink is an enterprise-level B2B integration and server gateway solution. It acts as an on-premises or hybrid data framework.
BizConnect is a lightweight, Java-based solution within BizManager designed specifically for small to medium-sized businesses to securely exchange data with up to 25 trading partners.
BizMapper is a dedicated, desktop-based data transformation and translation tool used to map and convert EDI data streams into corporate ERP systems or business applications. New solutions within the OpenText Data Integrator product line have superseded this legacy software.
OpenText TrustedLink is an Internet Protocol (IP)-enabled B2B translator. Available in three different versions to support a wide variety of operating systems and computing platforms.
TrustedLink enables B2B integration via a digital dialog with business partners regardless of data formats or standards. TrustedLink makes it possible to:
Key features of the various TrustedLink products include:
Support levels for TrustedLink depends on the specific version and platform in use.
What is OpenText TrustedLink System i (TLi)?
OpenText TrustedLink System i is tailored specifically for the IBM I (AS/400) platform, capable of handling enterprise-level document volumes.
Status: Fully supported.
Compatibility: Versions 6.4.1 and 16.4.x and higher are actively supported and compatible with IBM i 7.4 OS.
Action Required: Versions 6.4.1 and 16.4.x require a specific compatibility patch available on the OpenText My Support Portal.
What is OpenText TrustedLink Windows (TLW)?
OpenText TrustedLink Windows is a PC-based standalone EDI translation tool designed for small to mid-market organizations running Microsoft Windows.
Status: Supported via the OpenText My Support Portal.
Integrations: Modern deployments are frequently integrated with OpenText Data Integrator to add secure internet-based AS2/AS3 and SFTTP/HTTPS connectivity.
What is OpenText TrustedLink Enterprise (TLE)?
OpenText TrustedLink Enterprise is built specifically for UNIX and older Windows Server configurations to handle enterprise-level transaction volumes.
Status: Legacy versions are transitioning or have transitioned to Sustaining Maintenance. Versions in Sustaining Maintenance receive access to online support resources but do not receive new defect support or patches without users purchasing an Extended Support contract.
1. What OpenText EDI products can Remedi support?
Remedi can support TrustedLink and BizManager* environments, including related tools such as BizLink, BizConnect, and BizMapper. We can match the expertise needed for your specific products and versions.
*BizManager now falls under the OpenText Data Integrator name.
2. Can Remedi help us maintain TrustedLink or BizManager without replacing it?
Yes. Established maps, workflows, and partner connections often represent years of investment. Remedi can assess your environment, address maintenance needs, and improve existing integrations. We can help you extend the value of systems that still serve your business while identifying potential lifecycle issues that could constrain future scaling and modernization plans.
3. Can Remedi help resolve recurring transaction errors and partner issues?
Yes. Remedi can investigate mapping errors, failed transmissions, and application handoffs that disrupt orders, invoices, or shipments. We can help trace recurring problems to their source and improve exception handling. The goal is to reduce repeat failures and the manual work they create for your team.
4. Can Remedi support our OpenText integrations during an ERP change?
Yes. Remedi can assess how an ERP upgrade or replacement will affect your TrustedLink or BizManager workflows. We can help update maps and application connections, test transactions from end to end, and plan the production cutover. This includes checking that existing partner requirements still work with the new ERP.
5. Can Remedi help with trading partner onboarding and changes to existing maps?
Yes. Remedi can help configure partner connections, build or revise maps, and test transactions before production use. In long-established environments, custom rules may serve specific customer or supplier needs. We can help document those rules and check that changes preserve the behavior your partners depend on.
6. How can Remedi help if our main OpenText specialist leaves or retires?
Remedi can provide experienced resources to help maintain continuity and capture knowledge about your environment. That can include documenting custom maps, partner requirements, scheduled processes, and issue-resolution steps. We can also add capacity while you recruit and train a replacement.
7. Can Remedi help us understand the implications of our TrustedLink version and support status?
Yes. Remedi can help review your TrustedLink edition, release, operating system, and dependencies. We can use that information to help assess maintenance risks and plan next steps. Vendor support eligibility and access to fixes should be confirmed with OpenText for your specific release and support agreement.
8. Can Remedi help us plan a move to cloud or hybrid integration?
Yes. Remedi can assess your existing maps, workflows, and partner connections to determine what the move will require. We can identify and account for dependencies between your OpenText environment and other systems, then help plan testing and cutover to reduce disruption to daily operations.
9. What services does Remedi offer for ongoing OpenText support?
Remedi offers consulting, staff augmentation, and managed services for OpenText EDI/B2B environments. Support can include production troubleshooting, mapping changes, partner onboarding, integration maintenance, and documentation. Our flexible managed services packages range from full support teams to fractional resources that work alongside your internal staff.
Many organizations with long-established OpenText environments don’t see their EDI solutions as outdated, but as essential business infrastructure.
Find out why enterprises from manufacturers to pharmaceutical distributors continue to run multi-billion dollar industries on OpenText on-prem solutions.
