Managed EDI Services

Engagement Types

Yes, EDI can be complex and bandwidth-intense. With Remedi, it doesn’t have to be. Our managed EDI services can vary in scope from full-time responsibility for managing and monitoring all EDI system functions, to fractional packages supporting only the tasks you designate such as trading partner onboarding or error tracing and resolution. Here are just four of the ways we can customize a solution based on your industry, trading partner requirements, and business objectives:

Complete Team

A team of EDI specialists with total responsibility for managing your EDI system, including trading partner support, mapping, system maintenance and upgrades, and error resolution. Allows you to focus on other priorities and initiatives.

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MultiSkilled Resource

An EDI consultant who performs a variety of different roles, from partner coordination, to map development for new requirements, to on-going system management. Makes deep tool expertise available to your team and trading partners.

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Dedicated Roles

One or more EDI consultants who support your in-house team by performing designated duties on a part-to-full time basis (subject to commitment and need). Delivers resource continuity and environment familiarity vs. a rotating roster with a constant learning curve.

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Customer Advocate

A specialist with EDI training and project management experience who acts as your liaison between the company, your trading partners, and your B2B integration vendors. Serves as your “eyes and ears” to ensure SLA compliance and resolve or prevent productivity and communication issues.

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Managed EDI Services That Fit You

Instead of one-size-fits-all service models, we work with you to design a solution that meets the needs of your business and trading partners. But most importantly, one that works with the tools you’ve already invested in.

As a result, Remedi managed EDI services offer significant operational and strategic benefits:

Your organization isn’t forced to absorb the cost and disruption of abandoning your existing EDI solution
You maintain control of your EDI system, integration infrastructure, and order-to-cash communication workflows
Scalable staffing flexibility with the advantage of proven EDI consultants
Dedicated resources matched by skills, experience, and personality
Approval of the resources assigned to your team

Clients have trusted Remedi for managed EDI services since 1994. Regardless of duration or scope, we begin all potential engagements by asking the right questions.

The answers help us gain a clear understanding of your issues, business objectives, and technical requirements. We use this information to create a proposal tailored to your specific software solution, integration environment and talent needs.

Remedi’s proven business analysts, developers, and mappers are qualified to perform all EDI tasks and duties within their defined roles. These include software updates, error monitoring, identification and resolution, mapping and testing, and all related coordination and communication.

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Free eBook

Updated for the current era, “How Managed EDI Services Can Help You Adapt to Evolving Challenges” can help your organization achieve its business goals in the face of leaner internal teams and departure of seasoned integration talent.

The right managed EDI strategy can help you rethink how to secure the talent you need to support supply chain pivots, platform moves and trading partners-- without adding full-time staff.

Why Customers Value Remedi Managed EDI Services

Clients appreciate that we approach the discovery process with an open mind, not a one-size-fits-all solution.

Companies who engage us for managed EDI services value the quality of the resources we provide. Clients consistently cite our consultants for their creativity, responsiveness, and team attitude.

To ensure the right talent match with your requirements, we screen resources based on key factors including hard skills and soft skills, work history in role, industry experience, and potential cultural fit.

Day in and day out, our EDI consultants help clients avoid negative outcomes such as onboarding delays and SLA fines.

But we deliver more than resources who can map transaction sets and optimize business processes.

We help companies of all sizes in all industries operate more efficiently and be more competitive in the modern economy.

We can help you too.

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Five Reasons to Consider Managed EDI Services

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Read this article to learn how managed EDI services can free you from the demands of managing your EDI system and can save you time and money.