EDI remains a cornerstone of today’s digital supply chains, but managing it yourself is increasingly difficult, time-consuming, and costly. That’s where managed EDI services come in. In this blog, we’ll explore why outsourcing EDI continues to be one of the smartest moves businesses can make to strengthen efficiency, security, and scalability.
What are Managed EDI Services?
Managed EDI services allow a third-party provider to handle the setup, daily management, and optimization of your EDI solution. Instead of building and maintaining complex integrations yourself, your provider ensures documents flow securely and reliably between you and your trading partners.
Typical models include:
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On-Premises EDI – Applications run on your servers and are maintained by the provider.
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Hosted EDI – Systems run in a vendor’s secure data center environment.
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Cloud EDI – A fully managed, scalable solution hosted in the cloud.
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Hybrid EDI – A mix of on-prem, hosted, and cloud setups tailored to business needs.
Each model offers flexibility, but all share the same goal: to reduce the burden of managing EDI internally while giving your business greater agility and compliance.
Why Businesses Choose Managed EDI Services
1. Lower Costs and Faster ROI
Managing EDI in-house demands investment in servers, licenses, staff, and ongoing maintenance. With Remedi, you avoid many of those costs. The outsourcing model lets you scale up or down depending on need, avoid redundant infrastructure, and cut manual invoice processing costs significantly.
2. Reliable Uptime, Performance & Support
Remedi provides constant monitoring, maintenance, and dedicated roles or full coverage teams that ensure your EDI systems run smoothly. As shown in the Global Automotive Technology Supplier case, a long-term relationship with a dedicated consultant preserves institutional knowledge and improves SLA adherence.
3. Stronger EDI Compliance & Security
With changing regulatory landscapes, varied partner specs, and evolving security expectations, having an expert provider is crucial. Remedi’s teams help ensure secure data exchanges, proper mapping, error resolution, and adherence to partner and industry standards. The Pen Manufacturer story shows how migration plus API work can reduce error potential and ensure accuracy.
4. Strategic Focus & Better Use of Internal Resources
Your internal team no longer needs to spend time on partner onboarding, error tracing, mapping changes, or monitoring—Remedi handles those. That frees your people to focus on what adds more strategic value: innovation, customer experience, and growth.
5. Better Customer & Trading Partner Experiences
Quick onboarding of partners, fewer errors in documentation, and faster order-to-cash cycles translate into better business relationships. The Pen Manufacturer now processes inbound flows with fewer errors, and the Automotive Supplier has someone dedicated to ensuring everything runs smoothly with trading partners.
“Data flows are more efficient, and errors have dropped dramatically.”
— Global Pen Manufacturer
Remedi’s Managed EDI Services: Your Flexible Solution
Remedi has been helping customers with integration, EDI, EAI, APIs, and other B2B integration disciplines since 1994. Their Managed EDI Services are built to adapt: whether you want full responsibility offloaded or just select parts of your EDI workflow handled. Below are the core elements of what Remedi offers and what makes them different.
When you choose Remedi’s managed EDI services, you get more than just offloading tasks. Here’s what makes the difference:
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You can reuse your existing EDI tools — no need to abandon the systems you’ve invested in.
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You retain control over your EDI infrastructure, order-to-cash workflows, and integration environment.
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Flexible staffing: resources matched by skill, industry experience, and even personality. Remedi screens for both technical and soft skills.
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Proven expertise: Remedi has been providing EDI services since 1994; its consultants handle everything from mapping to error monitoring and partner onboarding.
Engagement Types with Remedi
Remedi offers several engagement models so you can pick what fits your business best:
| Model | What It Offers |
|---|---|
| Complete Team | Remedi handles everything — trading partner support, mapping, system maintenance & upgrades, error resolution. This frees you to focus on other strategic priorities. |
| Multi-Skilled Resource | One or more consultants who fill several roles: partner coordination, developing maps for new or changing requirements, ongoing system updates, etc. |
| Dedicated Roles | Resources allocated to you part- or full-time, working closely with your in-house team. Provides continuity and consistency. |
| Customer Advocate | A specialist who acts as your liaison—ensuring SLAs are met, smoothing communication between your internal teams, trading partners, and B2B or integration vendors. |
Case Studies: Real-World Examples
To see how Remedi’s Managed EDI Services work in practice, here are two examples from Remedi’s customer success stories:
Global Pen Manufacturer
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Scenario: This U.S. division of a global pen manufacturer needed to migrate from Gentran:Server to IBM Sterling B2B Integrator, and build APIs for large marketplaces (like Amazon and Walmart). They initially tried handling map conversions internally, but faced disappointing results.
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Remedi’s Role: Remedi deployed a mapper, business analyst, and system architect to conduct the migration and develop the required APIs.
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Impact: Post-migration, data flows have become more efficient, potential for errors has dropped, and the company is better able to sell directly via e-commerce marketplaces. One project director said Remedi’s involvement “was everything I was looking for.”
Global Automotive Technology Supplier
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Scenario: As global automotive industry structures were changing, this supplier moved away from in-house EDI/integration resources and needed an external partner who could handle backlogs, mapping errors, and act as a long-term liaison among various vendors.
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Remedi’s Role: Initially engaged for a short-term consulting role, Remedi’s consultant evolved into a decades-long managed EDI partner, serving as the interface between the client and external integration vendors, managing SLAs, and ensuring supplier and internal communication.
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Impact: The client benefits from the cost efficiencies of outsourcing while maintaining high confidence that SLAs are met and integration issues resolved.
These stories illustrate how Remedi can adapt to very different business needs: large migrations, ongoing API integration, and long-term managed relationships with strong continuity.
“Remedi’s team was the missing piece we needed to modernize and move forward with confidence.” — Global Pen Manufacturer
Conclusion
EDI will keep evolving: more cloud/hybrid deployment, real-time data demands, tighter compliance, and more automation. Remedi’s Managed EDI Services are built to evolve with you. Whether it’s migrations, long-term liaison roles, or scalable, flexible support, Remedi helps maintain efficiency, compliance, and low risk.
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Considering managed EDI services? Adopt a Managed Integration Mindset
Frequently Asked Questions
1. What are managed EDI services?
Managed EDI services involve outsourcing the setup, monitoring, and support of your electronic data interchange (EDI) system to a specialized provider. Instead of handling mapping, partner onboarding, and compliance in-house, a partner like Remedi ensures your EDI runs smoothly, securely, and efficiently.
2. What types of managed EDI services does Remedi offer?
Remedi provides flexible options, including on-site, hosted, cloud, and hybrid solutions. This allows you to choose the deployment model that best aligns with your IT strategy, compliance requirements, and scalability goals.
3. How does Remedi handle partner onboarding?
Remedi manages all aspects of partner onboarding, from mapping and testing to ensuring compliance with your trading partners’ requirements. This accelerates time-to-value and helps you start exchanging transactions faster.
4. Can managed EDI scale as my business grows?
Yes. Managed EDI services are designed to scale with your organization. Whether you need to add new partners, integrate with ERP systems, or expand globally, Remedi ensures your EDI environment can handle increased volume and complexity.
5. What makes Remedi’s managed EDI services different?
Remedi doesn’t just manage technology — we act as an extension of your team. With 30+ years of integration expertise, a proactive support model, and a proven track record (see our case studies with a global pen manufacturer and a global automotive supplier), Remedi provides tailored solutions that deliver long-term business value.
