In spite of many organizations digital transformation efforts, access to the right information for data-driven decisions is a challenge. Our EDI Visibility and Analytics solutions seek to combat this challenge by offering self-serve alternatives to business areas and EDI compliance users. All too often the EDI department fields calls from users outside their group regarding the status of EDI documents and related business situations. Our tools provide your front-line personnel access to monitor, research, and resolve many issues without a call to the EDI team.
Optimize collaboration among your business area and trading partner personnel by offering visual insights into order-to-cash and procure-to-pay EDI document “conversations”. Also provided are details about transactions, their related documents, and partner roll-up information displayed in human readable form with an easy to use interface. Enable your business area to monitor commonly occurring situations, inspect SLA compliance, set situational positive/negative email alerts, and research problems and chargebacks.