A. On average our consultants have 6 years of experience across the various TIE Commerce products, and often much more if time worked as an employee in corporate America is included. We have consultants that have worked with the product(s) since inception and typically our consultants have at least 2 years experience with a given product.

Q. What is the scale of your TIE consulting services?

A. The scale of our services is from EDGE, spEDI, Integrator, and eVision mappers, to EDI business analysts, to integration coordinators, to infrastructure administrators, to full spectrum integration and EDI professionals. Within and across each of these roles we can ramp in numbers and combinations of professionals according to client / project needs.

Q. What kind of work do you normally do across EDI services engagements?

A. Approximately 70% EDI mapping / testing / implementation, 10% partner on-boarding, 15% EDI upgrades / conversion, 5% system health checks, project audits, companion product implementation.

Q. How long have you delivered EDI software and services to clients where TIE products are concerned?

A. We have assisted clients with their TIE Commerce software and professional services needs since 2003 when the organizations collaborated on reselling software and providing data transformation services in a consulting, outsource, and managed services capacity. Much of the service work has been client direct, but also from time to time in partnership with TIE.

Q. Can you come in and troubleshoot problems, review our infrastructure, and make recommendations for improvements?

A. We have done system reviews for many companies over the years. At the direction of the client, some of these were very systematic and others were very problem specific.

eVision – Food Manufacturer

PROJECT DESCRIPTION
eVision Installation, Configuration, and Mapping

CLIENT PROFILE
Turkey manufacturer in the United States.

• Industry: Branded Food Products
• Location: Southeastern United States
• Products: Hundreds of varieties of turkey products
• Technical Environment: Hardware(and OS): Windows Server 2003, Software(and version): TIE eVision v4, ERP: SAP and SQL

SITUATION

• Phase one involved setting up the TIE Commerce eVision system with partner relationships, processing rules and procedures, emailed reports based upon EDI data and flow, EDI maps, archiving, error-tracking routines, and EDI system logic flows.
• Phase one included migrating partner setups from the legacy system (Trading Partners PC) as well as establishing new relationships with additional customers.
• Phase two involved incorporating warehouse transactions, AS2 connections, mapping inline document transformations utilizing multi-staged maps, and adding further customers to the phase one setup.
• Volume of EDI data after both phases exceeds 4000 transactions daily. Total partner count increased from approximately 25 to over 175 trading partners.

SOLUTION / DELIVERABLES

• Provided a full-time consultant to handle the migration from the legacy system, the contacting and testing of new customers, the total configuration of the eVision EDI and mapping system, and the processing rules and guidelines of eVision.
• Performed custom on-site TIE Commerce eVision system training, including the mapping tool.
• Worked alongside the SAP consultants to ensure the migration to SAP was successful – including the IDoc status report interface within eVision.

OUTCOME

• Maps were completed and tested with the client with no production go-live issues, in the calendar time frame.
• Consultant maintained and monitored the live system before and during the transfer of full time administration to the client.
• Through the course of the work and custom training the client staff was left with knowledge and documentation on how to monitor and administer the system, including mapping tools, custom reports, email generation scripts, and communications.