Portfolio Solutions: SEEBURGER Business Integration Suite

Let Remedi help you harness the powerful flexibility of the SEEBURGER Business Integration Suite (BIS) so you can optimize and scale with confidence.

 

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What is the SEEBURGER BIS Platform?

SEEBURGER BIS is an enterprise integration platform that supports EDI, API integration, and managed file transfer. It also handles application and data orchestration across complex enterprise environments.

Rather than forcing customers into a cloud-first model, SEEBURGER’s “one platform, multiple deployment” architecture allows them to evolve existing environments.

The best way to understand the platform’s modular architecture is to explore each of the elements within it.

What is the SEEBURGER BIS Server?

SEEBURGER BIS Server is the platform’s self-managed deployment model. It’s designed for organizations that:

  • Require full control over their integration environment
  • Operate in regulated industries
  • Rely on highly customized integration requirements

BIS Server can be deployed on-premises, in private cloud environments, or within a preferred hyperscaler. BIS Server supports complex EDI/B2B processes, application integration, and data orchestration across enterprise systems.

It can also support modern development practices such as CI/CD pipelines and containerized deployments.

What is the SEEBURGER BIS Hub?

SEEBURGER BIS Hub is the platform’s cloud-managed deployment option. It provides the same core integration capabilities as BIS Server, but removes the need for organizations to provision, maintain, and update underlying systems. 

In practice, BIS Hub is often used alongside BIS Server in hybrid environments. Organizations may retain BIS Server for complex, regulated, or deeply customized integrations, while using BIS Hub to support newer, cloud-native initiatives.

This flexible model allows teams to modernize incrementally without disrupting existing operations.

Let Remedi Help You Navigate Complexity with Confidence

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SEEBURGER BIS is built for flexibility, not simplicity. Remedi works alongside SEEBURGER customers to reduce risk and accelerate time to value by helping teams:

  • Support complex integration initiatives and migrations

  • Augment internal teams with experienced resources

  • Provide ongoing managed services and support

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How Did Remedi Help this SEEBURGER Client Safely Migrate Prescription Data?

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As part of their move from a legacy ERP system to a cloud solution, a national pharmacy benefits company had just four months to rewrite all their trading partner maps At stake was the security and accuracy of more than 58 million prescriptions each month. Learn how the Remedi team helped maintain patient privacy and revenue flow throughout the migration.

Read Success Story

Frequently Asked Questions About Remedi Support for SEEBURGER

1. What SEEBURGER BIS needs can Remedi help us address?

Remedi can help with the mapping, partner connections, and integration workflows that run through SEEBURGER Business Integration Suite (BIS). Support can focus on an existing EDI environment or a broader initiative involving ERP systems, APIs, and file transfers. We work alongside your team to address operational issues, deliver projects, and plan changes to your environment.

2. Can Remedi help resolve recurring errors and delays in BIS workflows?

Yes. A delayed order or invoice may involve several steps, from partner transmission to mapping and delivery into your ERP. Remedi can help trace those steps, investigate failures, and address the underlying causes. We can also review monitoring and recovery procedures so your team can spot issues sooner and handle exceptions more consistently.

3. How can Remedi help protect our SEEBURGER integrations during an ERP migration?

Remedi can help identify affected maps and interfaces, compare data requirements, and update workflows for the new ERP. Testing can cover both data accuracy and the complete path between your business systems and trading partners.

4. Can Remedi help manage complex maps and trading partner requirements?

Yes. Remedi can help develop and revise BIS maps, address partner-specific data rules, and test document exchanges before production use. For example, a customer may require a new shipping notice format while a supplier changes how they identify products. We can help your team work through these requests, onboard new partners, and document custom logic for future support.

5. Can Remedi help us use BIS for workflows that combine EDI, APIs, and file transfers?

Yes. BIS supports these integration methods, and Remedi can help assess how they fit a specific business process. An EDI order, for example, may need to reach an application through an API, while a related batch file travels through managed file transfer. We can help design and test the connections, data transformations, and error handling between those steps.

6. Can Remedi support a BIS upgrade or a move to new infrastructure?

Yes. Remedi can help assess existing interfaces, custom mappings, partner connections, and dependencies before a change. We can also support regression testing and cutover planning before the production move, then help validate integrations once the upgraded or relocated environment is live.

7. Can Remedi help us evaluate BIS Server, BIS Hub, or a hybrid approach?

Yes. BIS Server provides a self-managed deployment option, while BIS Hub provides a cloud-managed option operated by SEEBURGER. Remedi can help assess which approach fits your custom integrations, data requirements, internal skills, and operating needs. That review can help you decide what to retain, what to change, and how to phase the work around existing business processes.

8. What if our SEEBURGER expertise is concentrated in one person?

Remedi can add experienced resources to share the workload and help document maps, workflows, and support procedures. This can reduce dependence on a single specialist and make coverage easier during leave, turnover, or a major project. Knowledge transfer can also help your internal team take on more of the environment’s ongoing support.

9. What integration consulting and support options does Remedi offer for SEEBURGER?

Remedi offers SEEBURGER consulting, staff augmentation, and managed services. We can provide focused project help, add capacity to your team, or take on agreed operational responsibilities. Ongoing support can include transaction monitoring, issue resolution, mapping changes, partner onboarding, and documentation. Flexible managed services packages can range from full support teams to fractional resources, with responsibilities tailored to your deployment and internal staff.

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