A national franchise of locally-owned hardware stores was at risk of losing customers to big box competitors due to the limitations of their legacy gateway and translation tools.

Since leading the migration to a Sterling Integrator environment, Remedi has implemented version upgrades and configured new functionality. For example, the customer is able to use Sterling Integrator as the middleware layer to connect and convert eligible customer purchases to reward points.

The Remedi team’s deep Sterling Integrator expertise helps this co-op of locally-owned community hardware stores execute new growth and customer retention strategies to stay competitive with dominant national chains.