Value-Added Food Processor
Accelerate Sales Team Performance and Customer Satisfaction
Leveraging cloud architecture, a browser-based, device-agnostic, single point of access was developed, using Sterling B2B Integrator as the gateway and the transformation engine to integrate data between SAP ERP and Microsoft Dynamics 365 CRM through RESTful APIs in real time.
The sales force can now query real time pricing and view customer history before the call, making it possible to close deals on the spot and address relationship issues if needed. Lastly, Remedi’s solution avoids the operating system to- operating system conflicts that plagued the previous data exchange process.