A small family-owned distributor of K-12 school supplies and educational materials with large retail customers throughout North America was given a stark choice by their largest trading partner. Move to an EDI translator that could meet their requirements or lose the business.

After engaging Remedi for discovery and detailed project scoping, the company decided to build a new integration infrastructure around Sterling B2B Integrator. Adding Remedi’s Framework cut the time typically needed for implementation by 75%. The customer has since upgraded to the latest version of B2B Integrator and Framework and reports continued ease and efficiency with features such as tracing and resolving errors.

Thanks to accelerated reduction in onboarding times and enhanced self-serve functionality, the company’s original investment in their integration environment has helped lead to recent monthly volume growth between 10 and 15%. According to their IT Director, to national retail trading partners who demand flawless map testing before committing, the company’s “Volkswagen-sized IT team looks like a Porsche.”