Remedi has been in business for 25 years now. I'm glad to say that I've been part of the Remedi team for 22 of those years. From the time I started at Remedi until now I have been working with only one client.
I recently started thinking about the reasons why this partnership has lasted so long but quickly realized that what I really wanted to know was what the client thought of this partnership. So I asked what they thought the benefits were to having Remedi as their EDI managed services partner and here are the five reasons they provided:
There you go…right from the customer’s mouth. As with most things in life we have our hunches, but it is always best to have assumptions validated from customers, trading partners, or in any of the relationships we have.
In my particular instance, I think it is somewhat unheard of for a resource like myself to serve the same client for 22 years in an EDI managed services capacity. With great heads down working relationships, people sometimes forget to seek certain types of feedback, so I’m glad I asked.
I also think it is rare for many firms to have served a client for 25 years like Remedi has with this particular client. In fact, the original contract with this client was the engagement that launched Remedi 25 years ago.