As you dig into the concept of in-house vs. virtual, it becomes apparent that this is not a decision that can be reached quickly. As in any decision, you start to realize that there are many layers as you begin to evaluate your options. This is not only a decision that impacts IT but it also impacts many other business units within your organization. Careful consideration must be taken to understand the difference between the two options and how it will impact your EDI/eCommerce environment in terms of overall control and maintenance of your environment, risk management, trading partner relationships, and return on investment, just to name a few.