While transitioning to OpenText BizLink, professional turf and home lawncare products company PBI-Gordon discovered human error had marred the mapping process, resulting in angry business partners and mounting chargebacks. 

After one call with Remedi, the company decided they had found their partner. Remedi assigned one EDI consultant to handle the mapping and another resource for testing. As the project moved forward, the Remedi team managed the project while keeping the internal project owner apprised of progress with daily status reports. 

Not long after Remedi took over the mapping project, business partner satisfaction scores began to rise while chargebacks began to disappear. After the successful transition, PBI-Gordon was agile enough to integrate a new acquisition quickly and seamlessly, doubling their distribution channels and opening new sales opportunities for existing products.