A logistics company with national operations couldn’t control its EDI environment due to vendor lock-in, resulting in lengthy customer onboarding and SLA violations. 

Remedi’s consulting resource gave the company: (1) Best practices insight into building its own development team. (2) Detailed guidance on implementing the recommended software solutions, Microsoft Biztalk and Azure Logic Apps. (3) Licensing and vendor contract traps to avoid going forward.

Building its own development team allowed the customer to end a restrictive contract with its MSP, move to the cloud for greater agility, maintain business continuity, and last but not least, onboard customers in one-fifth the time previously required.