Remedi Offers Value In IBM Software Subscription And Support

Posted by Brad Loetz on Dec 13, 2012 4:25 AM


For those with IBM software, but not aware of Subscription and Support terminology, this is what has been known in the past as maintenance and support.  By renewing your subscription and support annually you extend the help line, problem resolution, and patch/upgrade rights (among others) that were provided for in the first year following the acquisition of your IBM software.  In other words, year 1 of Subscription and Support is provided for in the original software price. Subsequent years are billed by IBM or a Partner and due on your software acquisition anniversary date, unless you are on a common renewal date with IBM across many different software titles.

Time_to_UpdateRemedi, as an IBM Premier Business Partner, is able to help your organization weave your way through the complexities of this process and renew your Software Subscription and Support.  Often times we are able to review renewals and help clients apply these funds to more robust IBM software solutions, and other times for those satisfied with their IBM solution, we can provide value through discounted renewal rates.

End of Support Announcements

In an effort to provide valuable information to our IBM Sterling customers,Remedi would like to remind you that if you are currently using the follow products/versions, the end of support date is quickly approaching.

Sterling Integrator 5.0 – March 31, 2013
Sterling Integrator 5.1 – March 31, 2014
Sterling File Gateway 2.0 – March 31, 2013

If you have questions about your installed Gentran Product, you can refer to the IBM Sterling Statement of Direction for more information on support and IBMs commitment to the future of the Gentran product line.

Contact Remedi when you receive your next Subscription and Support Renewal and see how we can help.

Software Subscription and Support Video from IBM

Protect your investment to drive business success with IBM Software Subscription & Support. Keep your subscriptions up-to-date to access product enhancements, upgrades and worldwide technical support in more than 140 languages.
http://www.youtube.com/watch?v=alW2tglxYIY&feature=plcp