If you like action movies or TV shows, you’re familiar with plots in which an elite team of experts must come together to solve a major problem. You’ve probably seen SEAL (Sea, Land, and Air) teams, special operations forces that are part of the US Navy, burst in to save the day.
Your company might have a less dramatic situation (like a newly implemented B2B integration solution that hasn’t delivered ROI yet) in which it needs a team of specialists to help. Read on to learn how the SEAL team strategy can help you. ON-PREMISE? HOSTED? CLOUD? HYBRID?
How a SEAL Team of B2B Integration Specialists Can Help You
Imagine this scenario for a moment: you’ve just implemented a B2B integration suite. However, your IT department doesn’t have the time or resources to manage it effectively, and they don’t know how to get the most value out of it.
You want to see a high ROI on this investment, yet you also don’t have the money or time to figure out how to do that. That’s where your “SEAL team” comes in. They’re a team of co-sourced B2B integration specialists who provide their expertise and knowledge to deliver value from your investment. Yet, you still have control of your B2B integration suite – you’re not outsourcing.
What Should You Look for in Your B2B Integration Specialists?
When choosing your “SEAL Team,” here’s what you should look for:
- Experience in your industry
- Understanding of the complexity of trading partner requirements
- Experience in supporting a wide variety of integrations
- Knowledge of business processes
- Communication skills
- Ability to deploy and maintain B2B integration suites
- Knowledge and skills to help you integrate future technologies into your stack
- Ability to deliver a positive customer experience
- Can manage vendor relationships and meet SLAs
How Do You Find B2B Integration Specialists?
There are two ways to go about finding your B2B integration “SEAL team”: hiring these professionals on your own or turning to a trusted managed integration services partner.
Bear in mind that hiring B2B integration specialists requires an investment in time and effort; you have to advertise the position, interview, evaluate, and train. There’s also the cost of salaries, benefits, equipment, and facilities.
“Hiring B2B integration specialists to work in-house requires an investment in time and effort.”
On the other hand, working with a managed integration services provider saves you time, effort, and money. You don’t have to handle the hiring process – the managed services provider has consultants with the right mix of knowledge and skills to ensure the success of your project. Moreover, you don’t have to pay for full-time equivalent employees, so you’re not investing in salaries or benefits. The right managed integration services provider will work with you to find the best fit for your B2B integration staffing needs.
Obtaining ROI from your B2B integration suite sometimes requires a bit of outside help. Your own “SEAL team” of B2B integration specialists gives you control and flexibility while reducing your management burden. Integration. Your Way. Choose the delivery model that works for you.