Adapting to a Shrinking EDI Workforce: Innovative Approaches to Staffing and Training

Posted by Brooke Lester on May 7, 2025 2:33 PM

Two businessmen shaking hands in a modern office lobby

The Electronic Data Interchange (EDI) workforce is aging. As seasoned practitioners approach retirement, organizations that rely on EDI for critical business operations confront a significant challenge: maintaining seamless data exchange with a dwindling pool of experienced professionals.​

This issue isn't isolated. According to the U.S. Bureau of Labor Statistics, the median age of the labor force was 41.6 in 2023, with projections indicating a rise to 42.4 by 2033. While specific data on EDI professionals is limited, the broader trend suggests that many industries, including those reliant on EDI, are experiencing an aging workforce. 

The reality is that EDI isn't a skill widely taught in universities or coding bootcamps. It's often picked up on the job as an afterthought in broader IT career development. But make no mistake: EDI remains essential to the digital plumbing that keeps supply chains moving, trading partners connected, and business systems talking to one another.

So, what’s a forward-thinking IT leader to do?

Companies need a two-pronged approach to adapt to this changing workforce: 

  1. Plug immediate staffing gaps with experienced professionals.
  2. Invest in training to develop the next generation of EDI talent.

Illustration of EDI talent sourcing with plug-in graphics and labels

The Shrinking EDI Talent Pool

It’s no secret that many of the most capable EDI experts have been in the game for decades. They’ve built, maintained, and optimized complex integration environments. Now, they’re beginning to retire. Meanwhile, fewer early-career IT professionals are choosing EDI as a specialty.

Why? In part, because EDI doesn’t often show up in formal curricula. It’s learned in the trenches, through troubleshooting, partner onboarding, and maintaining integrations that keep supply chains humming. That experience takes time to build, and it’s walking out the door.

This creates serious implications for companies across industries:

  • Onboarding new trading partners slows down.
  • Institutional knowledge is lost.
  • Business processes built over years become harder to maintain.

When disruptions arise (and they invariably will), fewer people know how to respond.

Staff Augmentation: A Strategic Solution

To address immediate talent shortages, staff augmentation emerges as a practical and effective strategy. By bringing in experienced EDI consultants, organizations can ensure continuity in their operations while internal teams focus on core business functions.​

Benefits of staff augmentation include:

  • Immediate Expertise: Augmented staff can quickly integrate into existing systems, bringing with them a wealth of experience and best practices.​
  • Flexibility: Organizations can scale their EDI teams up or down based on project requirements, ensuring optimal resource utilization.​
  • Knowledge Transfer: Experienced consultants can mentor internal teams, facilitating the transfer of critical knowledge and skills.​

For instance, Remedi offers staff augmentation services that provide organizations with seasoned EDI professionals. These consultants can manage partner onboarding, monitor transactions, and ensure system compliance, all while integrating seamlessly with existing teams.​

Training the Next Generation

While staff augmentation addresses immediate needs, long-term resilience requires investing in training the next generation of EDI professionals.​

Remedi's training programs are tailored to equip IT staff with the necessary skills to manage EDI systems effectively. By focusing on real-world scenarios and hands-on learning, these programs ensure that trainees can handle the complexities of EDI operations.​

Moreover, pairing training with mentorship from experienced consultants can accelerate the learning curve, ensuring that new professionals are well-prepared to take on critical roles.​

A Combined Approach for Long-Term Success

Combining staff augmentation with targeted training initiatives offers a holistic solution to the EDI talent gap.​

Advantages of a combined approach include:

  • Continuity: Experienced consultants maintain operations while new professionals are trained.​
  • Knowledge Preservation: Mentorship ensures that institutional knowledge is passed on effectively.​
  • Future-Proofing: Developing internal talent pipelines prepares organizations for future challenges.

Embracing EDI Careers

Interestingly, many EDI professionals didn't initially set out to specialize in this field. However, once they experienced the critical role EDI plays in business operations, they developed a deep appreciation for its impact.​

By highlighting the importance and rewards of EDI roles, organizations can attract new talent and inspire existing staff to explore this vital area.​

The aging EDI workforce presents a significant challenge, but with strategic staff augmentation and comprehensive training programs, organizations can navigate this transition effectively. By investing in both immediate solutions and long-term talent development, companies can ensure the continuity and resilience of their EDI operations.​

For more information on how Remedi can assist with staff augmentation and training, contact us today.