The global pandemic’s affect was far-reaching and deep. Sit-down restaurants could either no longer accommodate the same number of diners, or they could only sell takeout. Suddenly, the food and beverage companies that sold to this market segment needed to pivot to survive.
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The expectations of today’s consumers and even B2B food and beverage buyers have changed: they want to be able to buy goods online. In the case of consumers, they’re used to buying other things online, and they now demand to purchase food and beverages the same way.
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There has been an explosion in the growth of online food and beverage sales. The growth has been building up over the past few years, and it rapidly accelerated as a result of the events of 2020. How can you leverage this trend for greater success and sustainability?
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Over the past decade, consumers have become more curious about where their food and beverages come from. That curiosity became a concern in 2020 when a global pandemic struck. Factories shut down as workers became sick.
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At the dawn of 2020, the food and beverage industry had already been going through some pretty dramatic changes; it had witnessed shifts in customer demands and expectations. New, harsher regulations came into effect, and new technologies impacted the supply chain. However, no one foresaw how the events of 2020 would affect the food and beverage supply chain.
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