B2B Data Integration and Transformation Blog

The Challenge

Perception is everything, especially a customer’s perception. When customers began calling out EDI problems before their automotive interior manufacturer knew about them, the manufacturer knew it was time to upgrade EDI.

Today, B2B buyers aren’t just purchasing goods through catalogs and salespeople anymore. They’re turning to e-commerce sites and e-procurement hubs to purchase what they want. Amazon, Shopify, and other digital marketplaces are quickly becoming hotspots for B2B buyers.

Today, both B2B buyers and consumers have options. B2B buyers are no longer limited to speaking to salespeople or ordering from catalogs, and in some cases, consumers can order directly from manufacturers.

As the economy restarts in the era of Covid-19, your organization is likely still feeling some level of pain the pandemic brought to our collective doorsteps.

As with many other industries, COVID-19 has had an impact on the food and beverage supply chain. Demand for non-perishable products is up, and people are concerned about food shortages. Additionally, workers in the meatpacking sector have been catching the virus at a high rate, leading to pauses in production.