B2B Data Integration and Transformation Blog

When the C-suite decides to outsource the operation and maintenance of a company’s electronic data interchange system, it can leave technology-department staff flummoxed. What’s the best outside option for EDI support, and how do you know when you’ve found it?

Electronic Data Interchange support personnel are professionals who manage and maintain the EDI systems at an organization. They ensure the smooth flow of data between trading partners, troubleshoot any technical issues that arise and provide support to employees who use the system.

In the face of an uncertain economy, outsourced EDI is becoming more attractive to organizations that lack the internal IT resources or the desire to efficiently manage their EDI processes. At the same time, they have recurring EDI needs such as onboarding new trading partners and supporting existing relationships.

This global building products maker serving commercial and residential customers has been a Fortune 500 company for more than half a century—and a Remedi client since 1994. Their story illustrates Remedi's ability to tailor managed EDI services to the customer’s unique needs, and the value this customer derives from the relationship.

You’re interested in managed integration services, yet you don’t know if you want to rely entirely upon the service provider’s talent. You believe there’s room for your in-house staffers. What’s the right mix?