B2B Data Integration and Transformation Blog

The Challenge

Perception is everything, especially a customer’s perception. When customers began calling out EDI problems before their automotive interior manufacturer knew about them, the manufacturer knew it was time to upgrade EDI.

There is a common misconception about the DIY approach; many people believe either you carry out every single step of the IT project yourself, or you hand it off entirely to someone else. With B2B integration, that need not be the case.

Integration projects can be lengthy and require a lot of resources. When you’re planning an integration project, you not only have to consider the task at hand, but also the staff to complete the project. It does not mean that your employees can't carry it out on their own necessarily. Challenges often arise when employees are juggling several other mission-critical tasks.

When you think of the term “do-it-yourself project,” you might think that DIY means “do everything yourself.” But what if you do not have the skills, knowledge, or resources required? You might not do everything yourself, or might try, and this might leave the success of the project in jeopardy.  Health checks and integration system deployment audits often result from employee missteps that occurred at design and deployment time.

Remedi assists clients with many projects, issues, and routine maintenance. We thought we would take this opportunity to share one instance with you as we feel it’s information that can benefit our clients. In this project, we assisted a client with a project involving their Gentran Server Windows environment. The client updated their Windows operating system and that update caused the server hosting Gentran to stop booting. The underlying issue was a Windows Update issue and the client worked with Microsoft, but they could not resolve the Windows issue. Their EDI is the backbone of the business and they were in crisis mode.